Prepay Energy Solutions

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Our dedicated support team is ready to assist you with all your queries and service needs.

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Our Office

47 Elmwood Road, Suite 3B, Manchester, Greater Manchester, M14 5RE, United Kingdom

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Frequently Asked Questions

How does prepayment metering work?

Prepayment metering allows customers to pay for electricity before use, helping manage energy budgets effectively. Users top-up their credits via convenient methods, and consumption is deducted accordingly.

What is required for installation?

Installation requires access to your existing meter and electrical infrastructure. Our certified technicians ensure a safe, efficient setup tailored to your premises.

How secure is customer data?

We prioritise data security with advanced encryption and strict access controls, ensuring your personal and energy usage information remains confidential and protected.

Do you offer post-installation support?

Absolutely. Our support team is available to assist with troubleshooting, maintenance, and any questions after installation, ensuring seamless operation.